The need to continue to learn and evolve in your career has never been greater. In this episode I offer three practical suggestions to help you stay relevant as you navigate a world of accelerating technological change driven by AI, as well as changes driven by culture and challenging economic factors.
My client was feeling uneasy as we reviewed some confidential all-employee comments that had been collected after a recent town hall event. Most of the comments were unwaveringly positive, focusing on the crisp strategic focus and improving execution that had become noticeable since my client took the reigns of this large firm.
I felt myself holding my breath as my client described a particularly challenging board member. He told me how a director had been belligerent and even threatening in 1:1 meetings, and how her aggressive tone had cowed other directors into not expressing their views. Finally he used the word – bully – to describe her, and I forced myself to breathe and relax, even though I felt like getting angry.
It was a cold night at the Louisville airport, two years after the 1996 Atlanta Olympics. I was standing in a taxi line-up waiting for a ride to take me back to my house in Prospect, KY – an ordeal that could last more than an hour when there was any hint of snow on the local roads, as was the case that night. This was all part of my life at the time as a GE executive at Appliance Park.
When I was growing up at GE in the early 1990s, Jack Welch used to write thought-provoking letters to shareholders that were often quoted and debated. One year he wrote about a topic that sparked a lot of discussion because it called out one of the most vexing questions in an organization – what to do about the difficult employee who achieves fabulous results year after year.
When I attended business school in the 1980s, the idea of work-life balance was just beginning to be debated. Our convocation speaker, a well-known European CEO, used the occasion of our graduation to launch into a Napoleonic tirade disavowing the idea of balance in the executive suite.
How can you tell the difference between truly great leaders and wannabees? Just look at their track record of driving real and lasting change in their organizations. Nothing else is so vexing or so important in our complex and ever-changing business environment.
At a first meeting with a new client my impression was of a woman at the top of her game – a fast moving executive who had sailed past peers to achieve the top role because of her technical expertise, strong drive and impressive ability to rally people around her and get things done. As she told her story, brimming with confidence and pride, she caught herself and asked, “I’m not some kind of narcissist, am I? I just think that I’m really good at my job.”
