Picking Out the Brown Smarties
When I was growing up at GE in the early 1990s, Jack Welch used to write thought-provoking letters to shareholders that were often quoted and debated. One year he wrote about a topic that sparked a lot of discussion because it called out one of the most vexing questions in an organization – what to do about the difficult employee who achieves fabulous results year after year. Jack framed the discussion in this four block model. The vertical axis represents an employee’s job p
