Manage Your Projections
I felt myself holding my breath as my client described a particularly challenging board member. He told me how a director had been belligerent and even threatening in 1:1 meetings, and how her aggressive tone had cowed other directors into not expressing their views. Finally he used the word – bully – to describe her, and I forced myself to breathe and relax, even though I felt like getting angry. I have a very strong personal reaction to bullies, and knowing that this is so

